hello, can someone help me, i just went onto my exscudo account and my coins seem to have gone? not sure where but they're not there? has anyone else had this problem? can someone give me advise on what to do?
thanks in advance
What coin? Are you an investor or just bounty member?
If the former, you should contact Exscudo about this problem and the team will resolve this problem for you.
If the latter, remember the stake not credited instantly so you have to wait that.
Exscudo has already told you, so you may wanna check them.
eon i bought them on the 13th and 14th, the transaction all went through and I've seen them in my account but when i checked today they're all gone and has no transaction ID, but i have the transaction ID from the account that i transferred the coins from and i have showed them that, hopefully they sort it out, as I've been really interested in this ICO, but if its not sorted i won't be investing anymore into it which is a shame as i really like the idea of it, thanks for your help
. We can only help you to sort this out if you contact the helpdesk team.