Hi Coali,
thanks for the heads up. If you can't reach anybody over Skype, please send us an email and we'll open a support tickets. That's actually the fastest way to get help from our support staff.
Hope this helps.
EDIT: Here's a list of the relevant email-addresses:
https://www.bitwala.io/contact/Cheers
Jeff from Bitwala
Just a heads up ...
Since there isn't any phone number to contact you .... It would be nice if you actually had someone taking care of the skype you have in your contact page.
I have been trying to contact you on skype for more than two weeks, but there is no one there.
Suggestions:
If you can not provide a contact phone number ...
Put someone to take care of your skype, or remove it from your contact page.
Put a chat box and an operator on your website.