i never had problem with wirex but i think the fees they take on our card are very high, they will loose alot of customers if they not reduce those fees.
Hello. Please remember an
exchange rate and a fee are not the same thing. A "fee" relates to an individual service (issuing a permit, pulling a tooth, selling bitcoins), while a "rate" refers to the price per unit (or minute or day or whatever you want to assign this price). We calculate the rates based on the market in the Wirex platform and the current bitcoin price all around the world.
There are no fees for exchanges in Wirex.In the last update, we changed the way the
exchange rate behave. If you want more information about Wirex Exchange rate, please visit our help website:
https://help.wirexapp.com/hc/en-us/articles/115002983509