Post
Topic
Board India
Re: Why Coinsecure delaying BTC/INR withdrawal ?
by
Benson Samuel
on 23/05/2017, 10:24:45 UTC
Over 4 days have been passed, funds still not deposited into my bank, customer care over phone have no clue either, they keep repeating the same thing "it will be done by end of the day" but when i call again in evening they say it will be done tomorrow.

I must say Coinsecure really loosing faith and giving poor services now a days to it's customers. If this thing will continue for few more days then i have to switch to other exchanges like Zebpay and Unocoin which are giving much better customer services.

Can you mail me your user email id?
Will check with banking on the delay.

Give me till this weekend, big fixes coming up.

I was away this weekend but seems like CS down over 2 days now . Well Benson at least you guys need to send out email to all customers before any more panic happens . CS is known for the fastest withdrawal and i hope it come back to its position soon enough . More delay cause more panic cause of bitcoin price rise and volatility in this moment . Can we access our accounts via Mobile APP of CS ? where is the link of CS App ?

https://play.google.com/store/apps/details?id=com.coinsecure.bitcoinexchange&hl=en

Give me till weekend, doing everything possible to handle the load.
Sending mail in a bit to customers as well.