Post
Topic
Board Exchanges
Re: [Exchange] Liqui - trade and earn 24 APR on BTC, ETH
by
klink10k
on 24/05/2017, 12:24:34 UTC
i made an ANT deposit that was never credited.  Been at it with support for 2 days, with no progress, not sure what to do.   Seems like a scam at this point, i sent the txids and now support says it has been credited which is a blatent lie.

it has been 4 days now and my deposit has not been credited.  I will post screenshots and txid in a bit to confirm this, liqui has stolen my tokens at this point.

Don't waste your time here. All support tickets proceeded by Liqui freshdesk support within 24h.

support told me it has been credited and i sold it for another asset.  no trades show up in my account, i have asked them over a day ago to send me my trade history to prove this, I haven't received a response since.  It's been 4 days since i have opened a ticket and have gotten one or 2 one line responses everyday.



hey still no reply from support so ill just post here in hopes of getting this fixed.  Here are the 3 screenshots i sent support about issues with my balance: they are my ANT trades, deposits, and withdrawls.   As you can see i have 4000 ant going in, 0 trades, 995 ant going out and 0 ANT balance remaining.  it clearly doesn't add up.  Support 48 hours ago notified me that i had sold by ANT for ETH (which i did put up sell orders), none of the transactions showed up on my account ledger and when I asked them to send me a trade history for my account they didn't do so.  Also, my ETH balance doesn' add up to 3000 ant tokens sold at what i set my sell orders to be, and its been over 24 hours since last contact of me requesting to see my trade history.  My Trade history works for every coin pair except for these "missing" ANT transactions.

Please fix this asap.

trade page:
http://i.imgur.com/G5mX1t7.png

deposits:
http://i.imgur.com/IGUXkh6.png

withdrawl:
http://i.imgur.com/KAgsHVA.png

support ticket
http://i.imgur.com/yO17tS9.png

last contact from support was them telling me my missing balance was sold then asked and then asking me to send them my trade history (?).  Didn't make much sense to me because my ANT/ETH transaction tab is completely empty and I don't know where I would find that info.  It has been silence since then.  I would like my coins back.