Dont get me wrong, I think the concept is great. I was about to get in and dip into the ICO but the people behind the company makes me lose confidence in buying in. They mismanaged the release of their product. Now the whole crypto community is wondering if they are in fact legitimate (or competent). Questions like these makes you dont want to invest. Questions like these never should come up in the first place. Red flags everywhere. 

You also made a very good point about they are largely a copy of numerous crypto with the same concept but their competitors like EXSCUDO or Tokencard did proper protocol with regards to marketing (I dont think EXSCUDO or Tokencard rushed the release either. Monaco was done under a year).
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Hi,

You should really check out our slack channel at slack.mona.co

The community has very quickly recognised that we are a professional team with a world-class product and communication is second to none.

We have now over 1,500 contributors and the pace is increasing.

Join our slack channel to get to know us better!

Kris