Hello board members,
Does anyone have any problem contacting bitworks owner after payment was sent to bitworks?
I bought two "FUEL 4U Rack Mount 8 GPU Server" from BitWorks, and I paid it all with transfer wise on April 27th.
Brian Raymond the owner of BitWorks, has confirmed the receipt of the payment, but from April 27 (nearly a month ago) I have not received anything yet.
I'm sending two emails per week asking for information but many times he does not answer.
On May 17 he gave me a tracking code of DHL, but to date, the parcel has not yet been picked up.
I've spent $ 8,327 in this order: $ 6,800 for the two miners, and $ 1,527 for shipment (I did not ask for discounts).
For now I would not recommend Bitworks, it's been almost a month and I have not received anything yet.
If I will receive the miners, I'll write it here.
Curious.
OP says to reach out to confirm lead time because of large pending orders. Was this done and did he provide a lead time prior to or after your order was placed? Was the deadline, if any, exceeded?