Hi,
Today i sent BTC to my zebpay receiving address from an external exchange , txn id : https://blockchain.info/tx/82e2b89e83906ba510067dd53fc25a8cd95a6db8474d7fbfd9522d620670fb88 , BTC was deposited into my wallet after 14 confirmations on blockchain network.

I noticed from last 2-3 times, BTC deposits taking lot of time, previously only 3 confirmations was required on blockchain, but last time it took 6 confirmations for 3 different deposits, and now 14 confirmation.

Isn't unethical from zebpay ? Considering high price volatility at the moment, as a customer we may suffer loss due to this behavior,then who will be responsible for the loss ?

BTC deposits and withdrawals are fully automatic then why such unethical delays, I want someone from zebpay team to answer my queries here.

Regards
cracxme