After 16+ days waiting for mtgox to verify the account and had to deal with the frozen withdrawal restriction, the account finally was verified, but the withdrawal limit stays at $1000.  Emailed support, but no reply or update of status after 2+ days.  Mtgox needs to get their business straight, it is not like they are operating on a shoestring budget, judging by the volume, they are doing very well just collecting commissions.