I had my BAY in my BTER wallet for almost 2 years now. BAY was recently delisted from the exchange during a time when I didn't pay attention to the coin.

There is no option that exists on the website to withdraw it to a different wallet and their support team refuses to get back to me on the issue after multiple requests.

Dated screenshots available showing the funds on the account still.

I just want to get my coins off of this exchange.