Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
TWSherlock
on 23/04/2013, 19:16:23 UTC
Hey Ursay, you gave me a reply a little ago and told me you put me on the expired Gox coupons list (the Bitinstant email had said that I didn't need to use the coupon, nor indicated the APIResponse was a coupon), but with the support queues not being full I'm wondering what's taking so long. Its been 20 days since my order, 15 days since I emailed support, 13 days since I logged it through support on the website, and 5 days since you put me on that list. I'd say that's being pretty damn patient, and would really appreciate an update or resolution.

OrderID: 8bd640ee-8495-404f-9f8f-dd389629e52a
QuoteID: 59628447-feb5-4e51-bed6-a10fff6c99bd