Hello and good day Ursay. I recently made a deposit via money gram to VouchX voucher. I have received an email from zip zap telling me the order has been successfully paid for but have not received my vouchx code yet. It has been three hours or so. The transaction number is as follows:
Account #398616557 - Order of $503.95
Amount to Pay: $503.95
Account Number: 398616557
Your ZipZap payment has been successfully processed and the merchant has been notified to complete your order. Please keep this email for your records.
Can you please help me get my code please!
Thanks for your help.
Please allow up to 24 hours before logging your issue at bitinstant.com/contact
Thanks for your patience.
I don't have that kind of time is the thing..
The only reason I even used bitinstant was due to the lofty claims you guys spout all over the internet about having bitcoins in minutes. I mean, your name even says INSTANT..
So now I'm just going to be another one of the thousands of complaints I've come across where people haven't received anything in weeks..?
Your order is being held up by Coinapult and they are looking into your issue. Thanks for your patience.
I don't understand how this would be Coinapult's issue?
As their website states, the purpose of Coinapult is to immediately email or text someone a code so that they can claim their bitcoins without sending them to an address
From the FAQ: "Normally, to send Bitcoins you need to send them to a special Bitcoin account address. But with Coinapult, you can launch them to anyone!"
My order, however, was specifically sent directly to my blockchain bitcoin address. How is Coinapult even relevant to this situation?