Re: Official Newbie BitInstant Support Thread (Active Customer Support)

What is going on with the order? No reply from your contact form. No answer to your phone. The order is way overdue and you can't even tell me the truth about what is going on.... your dwolla account is suspended? You promise here days ago to process it manually but no further reply.

Order ID    710cdb4b-bd4d-427b-aa72-36177eefd127
Quote ID    b39f4ffa-e6b0-42d2-80c8-3a1011f1ff3d
Event ID    1e61b2d1-84b0-4b1c-bba7-a1ee9842ecbe

Delivery Deadline    Fri Apr 19 22:30:48 2013

Case # #1034

Quote

You should expect your funds within 12 hours of depositing
your cash or initiating your transfer. If you have still not received your funds within 24 hours of your transaction time we will escalate this issue for immediate attention.

Have you logged your issue thru the main support channel?

bitinstant.com/contact

You can clearly see in my post the case #.

Logging your issue at bitinstant.com/contact gives no case number. Please log your issue at bitinstant.com/contact

Thanks.

I will go and log it again. I already did this however and I wait since Thursday and now you say your system faces issues. So much for patiently waiting.