Hello UQUID, recently I have tried to buy something online using my card but the site blocked my card. I contacted site support and this is what they told me:
Payment gateway security system blocked your card and your account for suspicious activity. We are sorry, we they do not describe us the full reasons and do not give explanations, so we do not know exactly why you were blocked. Maybe there is some problem with your prepaid card?
Is there anything that can be done about this?
Thanks,
Superhitech
hello @Superhitech
if i can have your UQ account i can further check for you
Regard
Sure, my account ID is UQ319917. Hope that this can be sorted out!
Hello UQUID, I understand that support is busy but I just want to follow up on my issue here since it's been many days without a reply. I hope that this can be sorted out!
Hello
sorry for this delay
i just checked your case
and i found nothing wrong with your card
it active and you also using to make many payment without any problem ( you also did not spend over 1000usd limit of level 1)
so it should be work fine
if the website you using for payment do not accept you have to find another payment gateway to pay them ( paypal for example because i see your card linked to paypal)
Another reason could make you got refused because you do not have efficient fund in your card balance ( because when you make payment with another currency VISA charge you 3% convert fees)
Thank you