Re: To contact Xapo Support, please use our FAQs (https://support.xapo.com/)
i was using xapo since last 3/4 months smoothly without any worry, but before 72 hours ago i got xapo email as below :
" Dear Xapo User "
" Upon additional review of your account application, we were unable to verify the information you provided.
Consequently, we are unable to provide services to you and we will be required to close your Xapo account. To initiate the account closure process, please contact us with the subject Account Closure and please include an external bitcoin address in which we can send your funds. Please keep in mind that the minimum amount to send outside of Xapo is 55 bits (BTC 0.000055).
Regards,
The Xapo Team "
within no time i start xapo account closure procedure by providing them my blockchain wallet externel adress as per their instructions,
to get my funds back But... More than 50 Hours passed.. still they didnt refund me & no reply from xapo support until now.. im worried about my BTC... it was my total savings as i am not Rich person like xapo support Manager :-( please help me !!
" Dear Xapo User "
" Upon additional review of your account application, we were unable to verify the information you provided.
Consequently, we are unable to provide services to you and we will be required to close your Xapo account. To initiate the account closure process, please contact us with the subject Account Closure and please include an external bitcoin address in which we can send your funds. Please keep in mind that the minimum amount to send outside of Xapo is 55 bits (BTC 0.000055).
Regards,
The Xapo Team "
within no time i start xapo account closure procedure by providing them my blockchain wallet externel adress as per their instructions,
to get my funds back But... More than 50 Hours passed.. still they didnt refund me & no reply from xapo support until now.. im worried about my BTC... it was my total savings as i am not Rich person like xapo support Manager :-( please help me !!