Can you post the TXID here? 10K sats is the minimum amount required for viabtc . I already accelerated 2 transactions with a 10K sats/kb (0.0001) miner fee yesterday because the size is below a 1 kb. See it here:
https://bitcointalk.org/index.php?topic=1937147.msg19252915#msg19252915
https://bitcointalk.org/index.php?topic=1938650.msg19250024#msg19250024
Although there are also other reasons on why viabtc doesn't accept a certain transaction
There is still a chance if its number 3 as stated from above
https://bitcointalk.org/index.php?topic=1937147.msg19252915#msg19252915
https://bitcointalk.org/index.php?topic=1938650.msg19250024#msg19250024
Although there are also other reasons on why viabtc doesn't accept a certain transaction
Quote
In the following cases, you may be told that your transaction does not exist:
1) Too low fee: We only provide accelerator services for those with at least 0.0001BTC/KB transaction fees;
2) Node reboot: When a Bitcoin node is rebooted, synchronization of transaction data may be delayed. You can try again later;
3) Previous transaction unconfirmed. Your transaction cant be confirmed if previous transactions connecting to yours are unconfirmed. Youll need to wait till all previous transactions are confirmed first. You can also use our accelerator to help with that.
We cant accelerate confirmation of Double spent transactions either.
1) Too low fee: We only provide accelerator services for those with at least 0.0001BTC/KB transaction fees;
2) Node reboot: When a Bitcoin node is rebooted, synchronization of transaction data may be delayed. You can try again later;
3) Previous transaction unconfirmed. Your transaction cant be confirmed if previous transactions connecting to yours are unconfirmed. Youll need to wait till all previous transactions are confirmed first. You can also use our accelerator to help with that.
We cant accelerate confirmation of Double spent transactions either.
There is still a chance if its number 3 as stated from above