Hi Dusan,
I am sorry for your frustration, but the fact remains that you only deposited on the days with an automatic bonus and your bonus ratio is over 50%, which violates our Terms and Conditions.
We have always overlooked this and paid your winnings, however, our platform provider noticed you have done this at other SoftSwiss casinos and they informed us their decision was to close your account.
Wow is this new terms ? because when I was playing at betchain I was spoil with bonuses... I pretty much got a bonus for every deposit The VIP program is off the chain unfortunately my account is close with them volunteerly (personal reason and it wasn't a gambling problem) it ended not the way I wanted it too but it's still one of my favorites casino they took care of me overall while I was playing there being scam never cross my mind when I deposit at betchain and that's not easy to say when it comes to btc casino.
Imma send you sir pm op maybe you can help me understand