having just 1 escrow is not enough.
You should get a minimum of three escrows that are well known within the crypto community.
its an ethereum based token so they have smart contracts. its also an escrow
This project has a great chance to be successful project because of its smart contract and escrow. Those two is just a factor of a successful ico. Having a quality project will make the ico have a higher chance of being successful.
I think you misunderstand his meaning of escrow.
Actually he has a point, it will be better if there will be more than one escrow, But I am sure project team will consider it when they move already on doing the ICO.