Dear Newsha,

When you talk through Facebook every answer gets a new updated time. This ticket will come way back again in the list. We never ignore people.

Tomorrow your ticket should be solved and let us know what you want.

If you waited one week for your funds to arrive there must be something wrong; you might entered a wrong or no identifier, just a quess.

Please wait patiently for our answer, we also stated on Facebook that we are overloaded and searching very hard for new employees.

Thank you.