User stupidity, true or not, he should not be responsible for a platform allowing scamming.

Support clearly told him they did not support LTC and to buy it from their platform(AKA fake coins because all have no green marks).

why in first place would any platform allow to to be scammed like this and do nothing?

Proof they are just a scamming platform is that they call user stupidity for being scammed while it is very obvious the platform is responsible for having fake / scamming currrency.

How much % you make out of the scam's with fake currency to allow them to run without problem and to call the scammed people stupid?