NOpe. Never heard about XAPO beng a scam. I have heard they had some complications but nothing fancy, just the regular issues.
But their customer support is pretty bad to say the least

Sent an email regarding my locked up account, got reply few hours later, sent the reply back and then no email back for almost a week now

Good thing is i managed to find the solution myself and then i took all of my money out of there

Offline wallet is the best yo

.. i provide them my externel btc adress to get refund as per their instructions but upto now no reply from xapo support ! im so worried about my
.. will they refund my money back?