Re: Official Newbie BitInstant Support Thread (Active Customer Support)
I was hoping to do more business with bitinstant today but with them being anything but "instant" I might have to re-think my bitcoin buying strategy as BTC are too volatile to wait so long for an order to process. I can't see how a business can be ran like this with so many continued complaints and orders that take weeks to get processed. 
By your own admission you are not giving us the correct order info to look at when solving your issue. We could easily speed up your resolution process had you provided the correct info.
Well I sent an email to support and still nothing. I was told I had my coins and that was it. Can/will you help me with this?
The info once again:
This is the one that was NOT paid in which earlier I said it was-
Account #196771836 for $503.95 Supposed to be a vouchX
Account #398616557 for $503.95 This one has been paid.
Yes I may have give wrong information in trying to get help, but a system that is supposed to work in minutes failed to work at all as I paid for my order and still have not received my vouchx code. Does there always need to be a support intervention when buying a vouchx code?