Your friend has admitted publicly in our KingDice Chat that he had multiple accounts. He also sent an email trying to convince us to pay him half the amount and he will write good things about KingDice.
More specifically on Chat logs:
Fri Jun 02 2017 15:11:10 GMT+0200 (CEST),::ffff:213.87....... User: gonn Msg: "lock the other accounts all of which are from this IP, even if there is money, and this leave"
And about email, he actually sent us:
"pay me half the amount I removed from the forum, I will write positive reviews and will attract people to your casino"
It would have been totally fine for us to pay such a small amount, in order to get rid of this situation. But we wont.
KingDice is a provable fair casino, so we expect our players to be fair too.
If he played through VPN then the IP could match, my friend says that he does not know whose accounts it is.
The fact that he wrote to you for technical support, says that he wanted to get at least something that he won, you deceived him, gave him the win of 0.13BTC and sent to the ass, I so understand it if you were an honest casino, You would understand the situation and went to a meeting.
He did not write to you that he had more accounts, he asked to delete those accounts since he had nothing to do with them.