Best is to just let jack handle it when he reads these and see what he has to say.
I posted it many times before... he can't fix it, it's not his ICO platform...
One of the previous times I posted it:
Calculations of the MobileGo ICO website are way off.
I invested ~ $6875 worth of BTC and Waves (value on date I invested) but ICO site says I receive 42.000 MGO... No way...
If it's like that for everyone, there will be a lot of disappointed ICO investors...