I've been trying to withdraw BCAP since Friday, I'm still waiting for the email (checked spam folder already) and cancelled my withdrawal multiple times. I've already withdrew from Liqui, this is the first time is happening, is there a problem I'm not aware of? Can't get support to reply anywhere.
Maybe you have the same problem i had with my email provider. Liqui support told me to ask my mail server admin to add their server to whitelist, as they received the following error:
"delivery-status": {
"code": 550,
"message": "Rejected message because 184.173.153.204 is in a black list}
If the server is in a blacklist, then all emails will be blocked completely and not even moved to spam.
Anyways, try to contact Liqui freshdesk. As i think they will not reply here ...
Maybe they are off for the weekend
and you have to wait until tomorow 
Yeah they sent me the same message, thanks for your help. So my only option is compliance from my mail server? They won't even reply to my question and could take months to get an answer let alone fix the issues. They said there's no other workaround, lol. So I can't change my email address, the problem is on their part and they get to keep my funds? Really?
How did you solve the issue?