Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
FYourself
on 25/04/2013, 06:48:39 UTC
So incredibly frustrated. Your customer service is just so slow. When will I get my freaking money?

OrderID: e38be662-1e37-4d1a-b7b1-1db98ba059f1

20 days later and still no money.

I am showing your order as processed.  Care to provide me with more info so I understand what type of issue you are having and in turn I can look it up?  Thanks.

Its so frustrating. You will respond once asking for information and then not follow back up with resolution and I have to message you again. You'll ask for more info and the cycle continues.

My money never deposited and the coupon which wasn't ever supposed to work didn't work either.