How long do I have to wait to have my bitcoins released to me.. Both buyer and seller have verified payments, got confirmation from btcrow, been waiting 14 hours now. I really need these btc. I have emailed once, and sent a message on the site about my transaction.
The release of bitcoins is a manual process, and takes up to 24 hours. We do this manually for security reasons. Transactions above a certain amount are stored in an off-line paper wallet. Smaller escrows are stored in an encrypted wallet, and require the wallet to be manually unlocked before we release the funds.
For larger escrow amounts we also like to send a courtesy email to double check the BTC address is current.