Did you pay by credit-card by any chance? They do not pay out till after 30 days in case of chargebacks and so forth. Correct me if im wrong but i think it was no payouts for 6 days if you paid your contract with BTC.
I paid genesis mining by CC 2 and half months ago. The first 30 days passed 1 and half month ago. That means I am supposed to get the payouts of first 30 days one and half months ago. But they still haven't sent me the payout of the first 30 days. And they totally ignore my emails now.
So, at this point, they are absolutely scammers.