Anyone who thinks them closing the trollbox is a sign of progress is either an idiot who got lured into bad trades by it, has almost no skin in the game, or is completely oblivious to what is happening there.

The trollbox is likely gone because it became a shitshow of endless people with endless unanswered support tickets going on three months old, including many complaints about within-limit withdrawals not being processed.

Now, no one will be able to see the true extent of the damage Poloniex is doing to its users.
Now, no one can escalate a support ticket with the help of a mod.
Now, everyone is cut off from each other.

If anyone thinks the reason for this new development is anything different than what I am stating, they should have their head examined.

And, on a final note, I have no money there, and I haven't for a while, because they are looking an awful lot like Cryptsy did toward the end, so this post isn't because I am personally having issues. I'm mainly appearing because the responses here are so doe-eyed and ridiculous, it's clear this thread badly needs a dose of reality.

I have been closely watching what's going on at that exchange for a while. Them closing the trollbox is a giant step toward further non-transparency in whatever enormous issues they might be having.