But we can't hide the fact that sometimes, people who have concerns about Poloniex are using the trollbox to get intouch with the moderators and staff. I have a problem last and no replies to my ticket all. Then I began crying at Polo for about 5-8 bumps then someone from Polo get in touch to me asking me some details about the problem. And then later just few hours, my problem was being solved. Faster compare when I send them ticket that tooks days on queue.

I will miss the trollbox that have lots of troll person. Even majority of them are like that and sometimes spreading FUD about a coin, still there is a good side of having it. We have an option to hide it in the first place it so I see no reason to removed it.