It has been 11 days since I submitted and still haven't heard anything and the account is still suspended. Granted it hasn't been 10 business days but the longer it takes the more frustrating it is. I'm excited to trade using the stored BTC on my BTC-e account and so far it has taken almost a month to re-activate my account since first submitting a ticket to BTC-e to resolve the issue.
Does anyone have other suggestions on how to expedite the process? I've seen people mention tactics like contacting them everyday or even writing a ticket in Russian.