Bitpanda is not Racist!!
Bitpanda based on Austria, it's no wonder that they are racists like hell. During live ID verification, as soon as they see you are brown asian looking guy, you are booted out. Twice I tried and twice they boot me out. Damn racist Bitpanda!
However with Cubits live ID verification I had not problem and they were really nice people.
Hello moneycloud,
sorry that you had this experience, but I can guarantee you that there is no issue with being another skin color. We are using 2 external verification services: IDnow and Verify-u, and its their daily routine with verifying customers from all over the world. If you send me your email address, we can check what the problem was. Most likely it was a bad internet connection or missing audio/video.
Regards