Well, you went all-in into crypto market. Next time be more careful about it and don't invest more than you can afford to lose.
What kind of stupid advice is this,just read what he is trying to tell and then make a comment.
@OP the only possible solution is to contact their customer support and rectify the issue,i do not think they are active in this forum so,open up a ticket and settle this one,all the exchanges are having issues in the past few months and it is really unfortunate to see these things happen.