I bought 100mh/s ether mining contract from you last week. I got an email saying that my order was declined. Simplex already took out the money from my account. Created 3 tickets. They were all closed without a reply. WTF is going on?
I sent you and simplex proof from my cc company online banking that my wife's account was debit for the monies. Please look at all the attached files

https://ibb.co/eOrtTQ
https://ibb.co/id4rF5
https://ibb.co/jQK2Nk
https://ibb.co/b9AWF5
https://ibb.co/faCdv5