My friend djdave got hacked and 24 btc was stolen from btc-e on the 20th/04/2013
We have sent an email regarding this to support with all the detail including the address that it was transfred out to
What is happening about returning his funds

?
So you sent us a log of IP address's what are we supposed to do with this
When are you going to return funds of 24btc to djdave account

What are they supposed to do? Pay from their own pocket just because your friend got hacked? It's not their responsibility.