Well lately poloniex made a lot of issues,
And some of them have a margin issue,withdrawal and also frozen account.
I doubt they will send it,the reason they removed trollbox because of this (maybe !?)
To prevent people from complaining and preventing other people to trade(deposit obviously) in their site.
I hope they won't be like a mtgox and crypts,
For you,all you need to do is keep trying everyday.But you must be ready for the worst case that will happen.
And lastly do not deposit your coin or money until this problem solved
removing torllbox was fishy for sure , there is no good reason for removing it even if it was mostly spam but still good to have some chats and reach the mods to help you directly
in general I'm trying to share my experience with the community here , I'm also trying to reach the community in twitter
poloniex has no reason for not paying me , so if they don't I hope that more people will start realizing that Polo isn't professional and what happened with me may happen with others in the future