Okay, it sounds quite calming. But I didn't get my tokens for ETC deposit and it depresses me hard.
However I got a mesage from support@sonm.io:
10:06 PM (45 minutes ago)
At the moment our team is still working on the issue with BTC and altcoin deposits. Due to the Ethereum network lags, BTC and altcoin transactions data are still being processed by the network and ICO smart contract.
Transactions will surely be either processed or returned within couple of hours.
Don't worry! The team is working hard on it at the moment.
If they will return my funds in couple of hours it would be the best decision. Then I could send them again with ether.
well if you already sent your money and they are already processing in our smart-contract it's kinda impossible to send them back, that's why the only option for now is really just wait. It's sad and i think i must say sorry for such things, but first participants, who sent their BTCs like 17:30 UTC yesterday got their SNMs like hour ago (and that's not even all the participants). You can PM me if you want, or write to the support in few hours
Point is that some investors have received the same deposit addresses not unique
It means that devs can't know who sent all these ETC.
The only right decision to solve this issue is to return all funds.