Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
scottnadlacy
on 27/04/2013, 23:41:47 UTC
6 days ago I used Bitinstant to fund my mtxgox account. I sent $235 and my mtgox account is still not funded. This is not an exaggeration, it has literally been 6 days. I've been exchanging emails with Bitinstant and they see my deposit on their end and have acknowledged the problem is on their end yet they still will not fund my account with the money I sent.

After 6 days I now believe Bitinstant is just keeping my money. I consider what happened to simply be theft. I'm not sure exactly what I can do about it other than to post to different boards and try to cost Bitinstant enough money so they decide to either fund my mtgox account or give my money back to me.

As a business owner I take posting negative feedback about a company very seriously but I feel I've been left with no other choice. If Bitinstant funds my account or gives me my money back I will post a reply saying so. Until then I will try to spread the word that Bitinstant is a company that should be avoided.