I still don't get my token from my ETC investment

My transaction is more than 48 hours ago
Contact support, and this is the answer
"Please note that the Ethereum network is overloaded and there could be a delay. Transactions have been delayed. Please be patient."

This is a processing issue sadly we here at community management are unable to assist you. The team that can assist you
support@sonm.io is overloaded as well. thousands of emails come pouring in during an ICO of this size. I would contact them again if I were you. I wouldn't want to see your issue fall through the cracks.