I, casually?, received a response today from "support" where THEY asked ME my username and ID transaction!!! They're absurd!! SupportTeam asking an user, who's username is obviously know to them because user is asking support through his account, his username and! the transaction ID of the transaction which isn't showing on the site and thus the user (me) isn't able to see (but I can because I know better then them)... If this startup isn't a SCAM (I doubt it with the amount of bad news you can find about them on the net already, but I still hope to get my money back) the team behind it it's nonetheless a bunch of inept idiots. Withdraw your money as soon as you can because someone is gonna pick the short straw...