I had sent sonm tokens to my address 3.5 hours ago and haven't received them on the exchange. I had opened a ticket request and still no response. Are you able to help me.
I believe It's a ERC20 (Ethereum blockchain based token)? If that's the case, then try checking the transaction on Etherscan and If It's confirmed or not. If it has several confirmation's, It means that the issue is coming from Liqui.io