I have just withdrawn some FTC to my wallet and the moment I filled in my google authenticator code and pressed on Confirm transaction I received the FTC in my wallet instantly. Shame to see that people are spreading false lies about this exchange, as it works perfectly, you just got to read what they instruct you to do.
Cheers
I placed a withdrawl, over half an hour ago for +4.83256568 LTC and it still says unconfirmed, and hasn't appeared in my wallet even marked as unconfirmed.
So not everyone is have the same experience as you.