Post
Topic
Board Exchanges
Re: Poloniex Ticket number order and resolution time
by
Goaheadz
on 22/06/2017, 11:08:53 UTC
- 146059 - BTC Withdrawal - 39 Days 12H
- 169312 - Fail transfer LTC 22-05-2017 - 30 days
- 171378 - Withdraw BTC awaiting - 23 Days
- 185216 - Withdrawal Frozen Account - Created on Tue, 24 days
- 213847 - June 9th - 13 days
- 214680 - June 10th : No reply yet - 14 days
- 229146 - being processed since 12th June 2017,10 days
- 230270 - June 13th - 9 days
- 236183 - 16 June 4:57PM - being processed - Never received feedback - 6 Days
- 237096 - 17 June 12:00AM - being processed - Never received feedback - 5 Days
- 238178 - being processed since 17th June 2017, 5 days
- 244943 - 19 June -  being processed - Never received feedback - 3 Days

- There where 98884 tickets opened last 39 days ago
- Longest waiting ticket is 39 days old
- More then 1000 tickets are created per day
- In the last 4 days, more then 2100 tickets where created per day
- We can still say...for now... that tickets are being solved by order of ticket number.
- I am sure that we can assume at least 3 tickets average per person..around 32000 tickets to be solved by support

39 days waiting...wow...
We need feedback from someone with ticket number saying it was solved after xx days!!
Its getting scary

G.