hi coins! my account was disabled due to i reported a hacking incident on my account. after that I received an email if i want to reactivate my account, and I said yes but i never got a reply from coins again. can you help me to reactivate my account
Hi there,
Sorry to hear about your experience. Could you please send a follow up chat message or email to help@coins.ph? Or you may call us at 0905 511 1619 from 10am to 6pm.
Hi there Thomas, is that number you posted the same number coins.ph have on their facebook profile/page? I have tried contacting the number given on facebook but unfortunately it says cannot be reached. And I am pretty sure that I have called in between 10am - 6pm. And also wanted to ask you what time is your availability here on bitcointalk?
Hi angrybird,
Yes, this is the number posted on our official Facebook page https://www.facebook.com/coinsph/
Sorry to hear that you weren't able to reach us, it may be possible that there was a problem with the signal, but we make sure that our phone line is available from 10am-6pm, Monday to Friday. With regard to my availability here on Bitcointalk, there is no specific time but I'm working on being more visible now.