- 146059 - BTC Withdrawal - 39 Days 12H
- 169312 - Fail transfer LTC 22-05-2017 - 30 days
- 171378 - Withdraw BTC awaiting - 23 Days
- 172243 - 7 hours withdrawal issue I got a response 25days ago, they will get back ASAP. - They done nothing to your ticket...they fixed something that allowed fix credits
- 185216 - Withdrawal Frozen Account - Created on Tue, 24 days
- 213847 - June 9th - 13 days
- 214680 - June 10th : No reply yet - 14 days
- 229146 - being processed since 12th June 2017,10 days
- 230270 - June 13th - 9 days
- 236183 - 16 June 4:57PM - being processed - Never received feedback - 6 Days
- 237096 - 17 June 12:00AM - being processed - Never received feedback - 5 Days
- 238178 - being processed since 17th June 2017, 5 days
- 244943 - 19 June - being processed - Never received feedback - 3 Days
- 246100 - less than 6h my account was correctly credited - ticket is still in the "being processed" - They done nothing to your ticket...they fixed something that allowed fix credits
- 252855 - 2017-06-22 13:06 GMT - Failed ETH withdrawal of 6.7 ETH - "Being Processed since 23 hours 57 minutes" - I got a reply - Maybe an automatic reply
- 258922 - 2017-06-21 13:16 GMT - Complaint about my other ticket getting ignored - "Being Processed since 11 minutes 7 seconds" - NO reply
- There where 98884 tickets opened last 39 days ago
- Longest waiting ticket is 39 days old
- More then 1000 tickets are created per day
- In the last 4 days, more then 2100 tickets where created per day
- We can still say...for now... that tickets are being solved by order of ticket number.
- I am sure that we can assume at least 3 tickets average per person..around 32000 tickets to be solved by support
39 days waiting...wow...
We need feedback from someone with ticket number saying it was solved after xx days!