Thanks for the Grammatical tip :p
It's just obvious logic:
-They have too much tickets, they can't solve everything
-They have to decide who they'll let rot until the end of times
When you're a company, if you have to chose and help only 10% of your customers... Who are you going to help?
The little bugger who bought one pencil in 3 years?
Or the polite guy who complains for the first time even though he bought 3 cars this month already?
And you are ok with this (your opinion of course)?
So, they will only fix the "whales" problems and the others will have no access to their money in years?
It doesn't mater if you have a cent or millions...cause millions of users with just 1dollar each, its still milllions of dollars.
Hundreds of costumers doing law suits against Polo is pretty dangerous
Millions of costumers upset, spreading the bad news, bad opinions all over the place, websites etc etc is problematic...Its causes panic and costumers will move to other exchanges (whales and others).
No new users will create account there.
To kill a company reputation 10% of opinions may not be enough...but the remaining 90% make more noise for less money.
So i have 2 BTCs looked in my account...for me thats alot of money....so i just need to wait that BTC gets to 1million dollars each so i can re-gain access to account?
Then i will be considered as a whale, or by that time my account would have disappeared...shame shame shame.
Lets keep hope.
In Polo i trust...for Now.
G.