I am not accusing them of anything and I have ZERO information that says they are scammers.  I am just saying their should be as much transparency as possible with escrow agents.  I just looked at "BLAZED" userid, basically there is no information except he/she lives in the USA.  Their names should be public, their email addresses should be public, their gender should be public, their ages, where they live.  

I looked at the wallet link you provided.  It's okay.  But it shows DASH as zero.  Why can't they just publish the public wallet address for transparency purposes?  If I knew the DASH wallet address I could go look and see that the funds are there.  At this moment I have to trust you when you said the system is performing a reset.  I think publishing the public wallet addresses is a reasonable request.

Another good question to ask is are the escrow agents bonded?

Transparency would also work in the future to prove that they are only releasing the appropriate amount based on milestones achieved (30,30,30,10).

Escrow should always be transparent.

Just my humble opinion.