Yes this is crazy. How are many of you viewing this as acceptable. I've contacted support and they are extremely unhelpful. All they say is " it needs to be processed manually, please wait" they offer no time frame. Are we supposed to wait days and be ok. Many of us need access to it right away.
Well, you got response from support.
You can be angry or just wait until it's resolved.
This is Bitcointalk, not support.
But it's about waves and people can write here about the problems of their platform. Because that is to make everyone know what errors are occurring
It's not an error.
At the moment withdraw requests are processed manually by the Bitcoin payment gateway to prevent a hacker from moving away his stolen ETT funds.
The ETT funds were stolen from the Incent blockswap service.
ETT has to completely redo their ETH / Waves token distribution.
The hack is not Waves or Ethereum related, just a vulnerability at the Incent blockswap service.
So yes, it's a mess but I hope they stop him.
I used the wBTC deposit / withdraw function a few times and it worked fine, though a bit slow. But well, Bitcoin should speed up after the fork.
And if something does not work well it's not a mistake - a funny statement. Think about your answer. This is a big mistake if their platform is not working well