How did you lose money if you did end up with your BTCs? Doesn't make sense, just FUD.
So, they didn't steal your coins. You got them. You are just impatient.
Voila! Problem solved.
You're right but I have lost my money because of their mistake.
They didn't make amends so be carefull! please 
I don't lie. They have not sent my bitcoin for 7-8 hours without making a rational explanation but it has arrived now
So, they didn't steal your coins. You got them. You are just impatient.
Voila! Problem solved.
You're right but I have lost my money because of their mistake.
They didn't make amends so be carefull! please