something is wrong. when i made account i must have used my email and information. but when i went through the process again today to see if i could jog my memory it sent me a email. i have no email records of that day when i made my first wallet.
They may have recently changed the setup process to make the email address field more prominent or something, but didn't you say earlier that you did not give your email address when you made the lost wallet? It is currently optional, so if you skipped it then, you wouldn't have been emailed the link.
It might be sort of "improper" of them to accept (and could make them suspicious of you), but you should consider offering a coin or two to blockchain.info if they can find your wallet. It is probably going to require some manual work, but if you make it worth their time you might get helped sooner. Best of luck to you.
i been talking to them in support zendesk. i have not escalated to offering coins. though with the amount of money i would be losing and almost jumping off a cliff , if they offered something like that i would take it.